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Bilingual QA/QC Inspector (French and English)
New Roots Herbal
About Us
New Roots Herbal is a leading Canadian manufacturer and distributor of high-quality natural health products located near Montreal, Quebec. Our commitment to ethical standards, continuous investment in technology and philanthropy, and dedication to the natural health retail sector have earned us a reputation for excellence and quali
Main Tasks and Key Responsibilities
- Perform in-process inspections and start-up checks for the encapsulation, bottling, powders, liquids, and blending departments.
- Perform in-process inspections and start-up checks for bulk product inspection, coating operations, and packaged finished products (FP).
- Review batch records following encapsulation and release bulk products.
- Release or quarantine bulk products, raw materials (RM), and packaging components, both physically and within the system.
- Review bottling batch records (FME) as required.
- Perform cleaning validations in accordance with GMP (Good Manufacturing Practices) requirements.
- Clean and calibrate scales using weights of up to 40 kg.
- Conduct pre-operational and post-operational inspections as assigned.
- Investigate unexpected issues and recommend solutions to resolve them (CAPA: Corrective and Preventive Actions).
- Report any unusual or non-compliant events observed during daily operations.
- Enter data, complete forms and logbooks, and maintain accurate and complete records.
- Apply GMP/GDP knowledge and promote awareness of GMP/GDP deviations and violations among employees.
- Collect and manage finished product retention samples, as well as samples for microbiological, gluten, stability, and other testing for in-process and finished products.
- Inspect workstations following maintenance repairs and assess product and personnel safety.
- Maintain professional relationships and provide support to internal and external departments.
- Participate in the organization and maintenance of departmental activities and perform any other related duties as assigned.
Required Competences and Skills
- Demonstrate a high degree of autonomy, as well as the ability to prioritize tasks and perform effectively in a demanding environment.
- Good understanding of current GMP (Good Manufacturing Practices) requirements; knowledge of Natural Health Products (NHPs) and pharmaceuticals is an asset.
- Strong organizational skills and the ability to meet deadlines.
- Ability to develop and maintain an efficient work environment.
- Excellent teamwork skills, with the ability to listen and provide effective support to colleagues and operators in demanding situations.
- Detail-oriented, accurate, and highly observant.
- Excellent written and verbal communication skills in both French and English.
- Proficiency in Microsoft Office Suite.
- Ability to handle and lift loads of up to 40 kg during scale verification activities.
Education
Bachelor’s degree in Chemistry, Biological Sciences, or a DEC/Diploma in Laboratory Technology, Biotechnology, Analytical Chemistry, or another relevant scientific discipline. One to two years of experience in a similar role. AEC in Quality Assurance (Asset). QA/QC experience in the pharmaceutical or natural health products industry.
Schedule
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Permanent full-time position, 40 hours per week.
Monday to Friday: 7:00 a.m. to 3:00 p.m.
Advantages
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- Competitive salary
- Comprehensive group insurance program
- Employer RRSP contribution
- Free on-site parking
- Friendly and welcoming work environment
- Excellent work-life balance
