Terms
TERMS & SALES POLICY
1. Terms
Approved accounts: net 30 days. Accounts over 30 days will be charged 2% per month. Orders under $300.00 are subject to a $10.00 service charge. No orders accepted under $100.00. The orders shipped C.O.D. are subject to a $12.50 charge.
*** NOW you may pay with VISA or MasterCard without any additional fees.
2. Returned Cheques
Cheques returned due to insufficient funds will be subject to a $15.00 returned cheque fee. Accounts with more than one NSF cheque may be subject to C.O.D. terms.
3. New Accounts
All initial orders and orders thereafter are C.O.D. (cash or certified cheque, money order, VISA or MasterCard) accounts, until credit is approved. New customers are asked to supply us with sufficient information to open an account. Please request credit application. Credit privileges will be extended to all established accounts in good standing.
4. Shipping
Minimum of $300.00 order for prepaid shipping, otherwise add $10.00 for freight charges. NO ORDER WILL BE ACCEPTED UNDER $100.00.
5. Damage Claims
Claims for damaged goods must be made with the carrier, as they have responsibility for the goods after they leave our facility. Please check parcels for signs of mishandling. Please inform us right away of any problem with your order.
6. Returns
Merchandise cannot be returned for credit without prior written authorization. No return will be accepted 120 days or more after the shipped date. A minimum of 20% restocking charge (before taxes) will apply for all returns.
*** PRODUCTS OPENED OR PAST DUE WILL NOT BE CREDITED.
7. Adjustments
In case of an error in invoicing, please do not change the invoices. Please notify us within 10 days and we will make the necessary adjustments.
8. Prices
Prices are subject to change without notice.
9. Other Information
Please take note: Generally, if you place your order before noon (E.S.T.), it will be shipped the next day.